The DiSC Dimensions of Behavior model describes behavioral patterns in terms of four tendencies. All people have all four behavioral tendencies, but in differing intensities. The relationship of the four tendencies to each other creates a profile pattern which provides information about a person’s potential behavioral responses.

Our increasingly diverse society is reflected in growing workforce diversity. Leading organizations acknowledge that working successfully with others who don't share the same background, beliefs, or traditions is a top priority in today's workplace. Employees need help in assessing their behavior toward people who are different from themselves. And they must understand the benefits of changing negative attitudes and resistance into appreciation and cooperation.

DiSC Classic is used to improve performance, deal more effectively with conflict, and value differences. Using the research-based DiSC model – a simple four-factor cognitive map for understanding human behavior -- DiSC Classic helps you better understand why you act the way you do.

INDIVIDUAL INSIGHTS
Personal Insight into Behavioral Preferences and Inclinations: Help people understand their habits and behavioral tendencies in a manageable and systematic way.

• Understand the work environments that are most and least comfortable for you.
• Develop a stronger sense of your task-oriented and relationship-oriented work habits.
• See how your dominant characteristics can be both strengths and drawbacks.
• Understand how others interpret your actions.
• Learn the strategies you use to understand, influence, and relate to other people.
• Understand the sources of your frustrations at work, if you are consistently required to behave in a way that is incompatible with your personal style.
• Learn more about your fears and behavioral tendencies when you are under pressure.
• Understand what motivates you in your relationships and find ways to maximize this motivation.

Appreciation of Personal Diversity: Help people understand how others might have personalities and behavioral styles that are different from their own.

• Understand that others may have different motivations, priorities, and instincts that compete with your own.
• Learn about tendencies and biases you have when reading the behavior of others.
• Understand how others might interpret or misinterpret your behaviors.

INTERPERSONAL INSIGHTS
A Common Language to Understand and Discuss Personality: Help people develop a language through which they can efficiently and accurately discuss interpersonal concerns.

• Learn a better, simpler model to understand the complexity of human behavior.
• Organize your experience with co-workers, friends, and loved ones into a usable format.
• Create a common language to discuss your unique subjective experiences.

Dialogue About Personality Preferences and Differences: Help people create a forum in which an open discussion about personality differences is not only accepted, but encouraged.

• Understand that differences do not necessarily lead to conflict.
• Understand that there are no right or wrong interpersonal preferences, just differences.
• Create a safe forum to discuss differences.
• Create a culture of acceptance around diverse interpersonal styles.

Relating to Individuals with Different Personalities: Help people develop strategies and skills that will mend or improve the quality of interpersonal relationships within a social setting.

• Understand that although people need to adjust at times, their preferences are not necessarily wrong.
• Develop new communication strategies and contracts about communication.
• Withhold judgment to see a situation from multiple perspectives.
• Adapt your personal tendencies, when appropriate, to facilitate harmonious relationships.
• Increase empathy and compassion for the perspectives and struggles of others.
• Communicate your frustrations in a less threatening fashion.
• Learn how to reduce misinterpretations of interpersonal behaviors.

USING THE DiSC BEHAVIORAL SYSTEM REDUCES LOSS:
Lost time:

• Communicating about performance problems
• Handling unresolved conflict
• Dealing with confusion or expectations
• Re-doing work
• Resolving repeated problems

Lost personnel:

• Poor person-job fit
• Failing to communicate behavioral expectations to the applicant
• Conflicting styles between employee and manager
• Lack of effective employee development strategies
• Cost of turnover: direct and indirect

Lost customers:

• Customers don't experience personalized service.
• Customer service personnel not skilled in adapting their approach to different customers.
• Customers don't feel valued because the service is not personalized.
• New customers more expensive to attract.
• Loyal customers are more profitable.

Lost sales:

• Prospects do not feel comfortable in the sales process because the salesperson has not adapted to the prospect's style.
• Standard sales approach only fits one kind of prospect.
• If there is not a “fit” between styles, truse is low and the sales process becomes difficult.
• If the customer feels understood, the sales process moves smoothly to a successful outcome.

eBrochure

Price: $31 - Add to Cart
Category: Online Assessment

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