Discover the Impact of Five Listening Approaches It’s estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications. The biggest factor contributing to such miscommunications is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile® describes five listening approaches:

Product No: B-317 -$600
Category: Facilitator Kit

Appreciative: Listens in a relaxed manner, seeking enjoyment, entertainment, or inspiration

Empathic: Listens without judging, is supportive of the speaker, and learns from the experiences of others

Comprehensive: Listens to organize and make sense of information by understanding relationships among ideas

Discerning: Listens to get complete information, understand the main message, and determine important details

Evaluative: Listens in order to make a decision based on information provided and may accept or reject message based on personal beliefs

Match Listening Approaches to Communication Needs
The Personal Listening Profile® helps people in your organization:

• discover their natural approach to listening
• capitalize on their listening strengths
• learn how different listening approaches impact listening effectiveness
• improve their ability to understand the purpose of different communications
• use listening approaches appropriate to the situation
• overcome listening barriers and reduce conflict
• enhance individual and team performance

The Personal Listening Profile Facilitator Kit includes:
One Facilitator's Manual, a fully scripted seminar, presentation materials on CD-ROM, research and technical background, and two profiles.

Associated Products:
Personal Listening Profile®

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